PRIVACY POLICY

As new means of communication develop, the protection of privacy becomes crucial. Therefore, we are committed to respecting the privacy of the personal information we collect.

This policy describes how we process and protect the personal information we collect through technological means (e.g., email or online). We follow these rules to protect your privacy and comply with our legal obligations.

Who does this policy apply to?

The rules described in this policy apply to you if we collect your personal information through technological means in the course of our activities. For example, this policy applies:

• If you contact us by email.
• If you fill out one of our online contact forms.

By using this site, you agree to this privacy policy.

1. COLLECTION OF PERSONAL INFORMATION

With your consent (data voluntarily provided through forms), we may collect the following types of information:

• Your name, first name, email address, phone number, mailing address, date of birth, marital status, etc.

This personal data may be obtained through forms and interactions between you and our website.

We also use cookies and log files to collect information, as described below.

2. DATA PROTECTION OFFICER

Within SCM-GL INC., the person responsible for personal data protection is NANCY LACHANCE. You can contact this person by email at This email address is being protected from spambots. You need JavaScript enabled to view it.; by phone at 418-386-5903; or by mail at 409, Rue Des Pins, ST-ELZEAR, QC, G0S 2J2.

3. METHODS OF COLLECTING AND PROCESSING YOUR PERSONAL DATA

3.1 FORMS

Your personal information may be collected through the following forms:

• Information request form
• Appointment request form
• Quote request form
• Job application form

3.2 USE OF YOUR DATA

We use this information for the purpose of:

• Contacting you (to respond to your requests, comments, or questions)
• Managing the website (improving the visitor experience)
• With your consent, sending you offers, announcements by email
• Ensuring customer follow-up
• For statistical purposes

3.4 DISCLOSURE AND RETENTION OF YOUR DATA

We will not use your personal information for purposes other than those specified at the time of collection, unless you expressly consent or as required by law.

We will not rent, sell, or share your personal data with third parties, except with your consent and always for the purpose of responding to your requests.

We keep the personal data we collect from you for the duration necessary for our ongoing business, especially to provide you with a service you have requested or to comply with current legal, tax, or accounting obligations. Your personal data is kept in a way that allows us to identify you for as long as necessary to achieve the purposes for which we process your information, and they are not kept beyond these purposes unless required by law.

Personal data that is no longer needed to achieve the identified objectives will be destroyed, deleted, or anonymized.

4. LOG FILES AND COOKIES

Our website uses cookies to improve your browsing experience. These cookies collect information such as your IP address, your device's operating system, pages viewed, etc. You can configure your browser to block cookies, but this may affect your experience on the site.

We mainly collect the following data:

• Anonymous analytical data, such as the source, browser used, and number of pages viewed. We use this data to improve our website.

We use tools such as Google Analytics and remarketing to display ads based on your interests during your visit to our site. You can opt out of this information by following the procedure described in Google Analytics' privacy rules.

These files allow us to:

• Obtain anonymous statistics on site usage
• Improve the quality of site content and performance

5. REQUEST FOR ACCESS, RECTIFICATION, AND WITHDRAWAL OF PERSONAL INFORMATION

5.1 RIGHT OF ACCESS

We also acknowledge your right to access, rectify, modify, or delete your personal information. You can exercise this right by contacting us in writing or by phone at the above contact details (point 2).

5.2 WITHDRAW YOUR CONSENT

We offer you the opportunity to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us at the above contact details (point 2).

Here are the processing steps for a request:

- You must send a written request to the Person in charge of access and protection of personal information. You will find their contact details at point #2;

• We will process your request within 30 days after receiving it;
• You will receive our response by email or phone call.

6. SECURITY

The personal information we collect is stored securely. Those working with us are required to respect the confidentiality of your data.

To ensure the security of your personal information, we use measures such as SSL protocol, computer backup, user IDs/passwords, and firewalls. We strive to incorporate the latest technological advances to ensure the confidentiality of your transactions. However, as no method offers absolute security on the Internet, there is an inherent risk when transmitting personal information online.

7. EXTERNAL SITES

Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

8. UPDATES TO THIS PRIVACY POLICY

This policy comes into effect as of October 30, 2023, and replaces all previous versions. It may be modified when necessary and without notice.